Returns & Exchanges
At SWAG KICKS, we want you to be fully satisfied with your fresh gear, which is why we offer a hassle-free 14-day return policy for items in their original condition. Whether the fit isn't right or you've changed your mind, we've got you covered with easy exchanges or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Swag
Place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or washing.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Quality Inspection & Refund
Once our team inspects your return, we will process your refund or store credit within 3-5 business days and notify you via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing